Privacy policy

At UrbanBaazar, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit the UrbanBaazar website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via Shopify payment gateways)

  • Order and purchase history

How We Use Your Personal Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding orders, support, and promotions

  • Screen orders for potential fraud or risk

  • Improve and optimize our website and services

  • Provide personalized shopping experiences

  • Comply with legal obligations

Shopify-Specific Use

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify’s data storage, databases, and applications, secured behind a firewall.

Payment information is encrypted and processed in accordance with PCI-DSS standards by Shopify-approved payment providers.

Sharing Your Personal Information

We share your personal information only with trusted third parties to help us operate our business, such as:

  • Shopify and its integrated services

  • Payment processors and shipping partners

  • Analytics and marketing tools (e.g., Facebook Pixel, Google Analytics)

We may also share your information to comply with laws and regulations, respond to lawful requests, or protect our rights.

GDPR – Your Rights (For EU Customers)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access the personal data we hold about you

  • Request correction, update, or deletion of your data

  • Object to processing or request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and improve our services.

Cookies

UrbanBaazar uses cookies to enhance user experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page.

Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact us at:

urbanbazarshop01@gmail.com